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Group: Forum Members Last Login: 3/26/2008 12:26:42 PM Posts: 6, Visits: 23 |
| | I have a Lenovo laptop with Vista and Microsoft Office 2007 and now Adobe Reader 8.1.2. Before christmas I downloaded Service Pack 1 and Adobe Reader 8.1.1, that was when I noticed things no longer working as they did before. I spent a year writing a 700 page document in Word 2007 (with various frustrating problems en route) and made several hyperlinks to other documents from within it, these were a combination of pdf, xlsx, docx etc. Since the upgrade at Christmas the hyperlinks to pdfs result in an alert box saying 'No program is registered to open this file'. Hyperlinks to other file types open fine. Pdfs may be imbedded as an object and they open fine. Pdfs open fine from Windows Explorer and through Acrobat direct. My desktop computer is running the same combination of software and the hyperlinked pdfs open after a Window box of complaint - but at least they do open. The hyperlinks open fine in Word 2003 (in 2007 compatability mode) on my husbands laptop running on XP. It seems just my laptop is the problem with the current software (as it was fine before christmas). It is very frustrating as it has rather made a years work pointless or I have to go back to XP. Interestingly I have kept Word 2003 on my laptop as it has abilities 2007 just hasn't and it too now cannot open hyperlinked pdfs. With great hope today I had 13 Windows updates and downloaded the new adobe Reader - but to no avail. I still cant open hyperlinked pdfs in either Excel or Word (but strangely enough I can in Outlook). Help. I've tried playing around with 'Default Programs' and 'File extension associations', but Adobe Reader does not appear as a default program and the pdf file extension is already set to Adobe. |
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Vista Forum Moderator

Group: Vista Forum Moderator Last Login: 1/3/2009 7:24:36 PM Posts: 141, Visits: 1,025 |
| Personally I think that SP1 is the cause of this. I don't know whether or not anyone else backs me on this opinion. I am holding off until SP1 actually comes from Windows/Microsoft (Whatever they call it now) Update as I have some things that I really need on my laptop. What you could do is run System Restore and restore your computer to a date before you installed SP1. You will not lose any files or changes to files.
My Computer:
Windows Vista Ultimate Edition-ASUS M3A32-MVP WiFi Edition-AMD Phenom 9600 2.3 GHz Black Edition-4 GB DDR2-1000 (@1066 MHz)-Ati Radeon 3870 HD 512 MB-Two 320 GB SATA II Harddrives in RAID 0-800 Watt Tagan BZ Series Modular PSU
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Group: Forum Members Last Login: 3/26/2008 12:26:42 PM Posts: 6, Visits: 23 |
| | I had pinned it down to that time that the problem became apparent. Thank-you. I'll try a system restore - it took so long last time - I was trying to put off the inevitable - I was hoping for a quick fix! |
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Group: Forum Members Last Login: 3/26/2008 12:26:42 PM Posts: 6, Visits: 23 |
| | Unfortunately I am unable to 'system restore' prior to February |
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Lead Forum Moderator

Group: Vista Forum Moderator Last Login: Today @ 4:34:23 PM Posts: 2,172, Visits: 2,120 |
| Bottom line -- you're "hosed"
When you downloaded SP1, did you notice that it said either "Beta" or "Release Candidate"?? It must have indicated one or the other because the RTM only came out in the last few days, and the public release is being delayed until mid-March.
These are TEST builds -- not intended to be installed on any machine that is used for mainstream work. If they hose up your machine, as well they might, you're expected to either be using a test bed, or have a complete image backup for restoration.
Without a full image restore available, you're pretty much "hosed" at this point.
ASUS A832nSLI-Deluxe, AMD 64X2 4400 OC 2.4GHz, 3GB OCZ,
Running: Windows 7, Vista 32-bit, Ubuntu 8.10, Ubuntu 8.04 LTS
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Group: Forum Members Last Login: 3/26/2008 12:26:42 PM Posts: 6, Visits: 23 |
| Thank-you.
I'll have to hope that it resolves itself in time - meanwhile I'll kick my son for down-loading SP1 during his christmas holidays! I have no idea whether it was a Beta or not - he did it!!!
There is the other option - the complete blank install of Vista and everything - which will only be the 7th time I've had to resort to this method in a year!!! |
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Lead Forum Moderator

Group: Vista Forum Moderator Last Login: Today @ 4:34:23 PM Posts: 2,172, Visits: 2,120 |
| Sorry if I came across a bit cynical -- but we've been getting lots of posts recently from folks who found a way to install SP 1, screwed up their machines in the process, and then come crying to us about how "Vista Sucks" -- and other such complaints.
Probably should have asked you first how this happened. You have my apology and my sympathy -- really! I have sons also. One of them used to screw up his PC on nearly a daily basis, but when asked, he never "did anything to it". Yeah, right!
SP 1 is being configured so that it checks your machine for driver incompatibility before it downloads and installs, but if it's obtained through other channels, it might just install anyway -- and if it does, you run the risk of having your machine "hosed" -- again!!
Unless you've already done this, consider adding your son as a separate account and downgrade his rights. SP 1 is not going to be available through Windows Update until mid-March, but it's already available through other channels -- as you've already discovered.
Good Luck
ASUS A832nSLI-Deluxe, AMD 64X2 4400 OC 2.4GHz, 3GB OCZ,
Running: Windows 7, Vista 32-bit, Ubuntu 8.10, Ubuntu 8.04 LTS
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Group: Forum Members Last Login: 3/26/2008 12:26:42 PM Posts: 6, Visits: 23 |
| He's away at university now, so he only drops in occassionally - screws a few PC's then disappears again with his Apple Mac under his arm saying 'I can't wait till I can get Vista for my Mac'!!! But to be fair to him he did set up the wireless network, print servers etc - he does have his uses!!!
He did the same download on both the Desktop and my laptop, the only two computers on Vista, everyone elses laptops are still on XP, except my Accounts machine (Windows 98).
Generally I'm happy with Vista, it has some annoying quirks, but then I'm quite happy running DOS on my old 486 (with Windows 3.11) - it's amazing how much faster it is than my dual core laptop with Vista. My greatest criticism of Vista would be slow, heavy & cumbersome - but very pretty! Much like my daughter really!!!
PC's are much like children - rewarding but incredibly annoying!
I'll leave it till Mid-march and see if the RTM corrects the problem, if not my dear son can spend the Easter holidays installing absolutely everything AGAIN from scratch. It'll keep him quiet for at least a day. |
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