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Group: Forum Members Last Login: 1/30/2008 3:10:01 AM Posts: 1, Visits: 4 |
| | I bought my laptop on teh weekend and it came with McAfee security free for 12 months, but I don't want it as I have Prevx2.0 which I prefer. So I thought I'd uninstalled McAfee security centre from my laptop by doing the uninstall from the control panel>remove programs option.
It went through a menu and said it was uninstalled and I restarted the PC. McAfee didn't start (no icon on the tray) so I thought all was well. However, now when I go into security settings, it says McAfee is still running (firewall, malware and virus checker) I've looked in Program Files, and there's no trace of it, looked in remove programs, it's not there, looked in msconfig, it's not there.
So I shut down and restarted - Prevx starts ok, no sign of McAfee. However, when I look in security settings it still says McAfee is the firewall, malware and virus protection and prevx is off - but Prevx is not off, it's on!
I downloaded an uninstaller from McAfee which started up, then crashed, so I restarted the PC (a few times) and each time I try to run the uninstaller it says it's already running - but it's not! So now I don't know what to do. I'm stuck with Vista thinking McAfee is running, when it isn't even there, and an uninstaller which constantly thinks it's running, even after numerous restarts. Should I try a registry cleaner?? Should I reinstal McAfee and try again....????
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Lead Forum Moderator

Group: Vista Forum Moderator Last Login: Today @ 11:49:13 AM Posts: 1,812, Visits: 1,598 |
| Is the following what you did?
Follow these directions to download the McAfee Removal Tool and run it to remove the above programs.
1. Click on the following link to download the MCPR removal tool
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
2. Click Save and save the file to your desktop
3. Close all McAfee Application windows you may have open, and double-click on MCPR.exe to start the removal tool. Windows Vista users will have to right-click on the file and select "Run as Administrator"
4. After the removal tool finishes, you should be prompted to restart your computer.
5. Once the computer restarts, your McAfee product should be uninstalled.
6. If for any reason there appears a red X during the uninstall, go to the following location for more advanced uninstall instructions involving the registry.
http://tools.mcafeehelp.com/doc.php?siteid=1&docid=419397
Extra Optional Steps
1. Open My Computer, double-click on Drive C
2. Double-click on Program Files
3. Look for any McAfee product folders that remain. Right-click on them and choose Delete
4. Close My Computer and other folders
ASUS A832nSLI-Deluxe, AMD 64X2 4400 OC 2.4GHz, 3GB OCZ,
Running: XP Pro, Vista Ultimate 32-bit, Vista Business, Ubuntu 7.10, Ubuntu 8.04 LTS
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